Privacy Policy

Clear information about the data we collect, why we need it and the rights you have over it.

Last updated: 02 August 2026

Data controller

ERE Rent Car acts as the Data Controller for all personal data collected through ererentcar.com and during the rental process.

Company
ERE Rent Car
Business type
Registered sole proprietor
NUIS
M66527002M
Address
Rruga Pavarësia, Vorë, Albania
Official email
ere@ererentcar.com
Contact phone
+355 69 296 0127

Personal data we collect

Personal information

  • First name
  • Last name
  • Email address
  • Mobile number
  • City

Rental information

  • Date of birth
  • Driving licence number
  • Driving licence expiry date
  • Reservation details
  • Pick-up & return locations

Technical information

  • IP address
  • Device information
  • Browser information
  • Website usage
  • Security logs

Purpose of data processing

We process your personal data for the following purposes:

Reservation management
Rental agreement generation
Customer support
Payment management
Loyalty programme
Legal obligations
Fraud prevention
Website security
Marketing communications (only with your consent)

All processing is carried out in accordance with the General Data Protection Regulation (GDPR).

Data retention

  • Customer data is stored only for the period necessary to provide the service and to comply with legal obligations.
  • Accounting and tax documents may be retained for 5–10 years as required by law.
  • Marketing information is deleted immediately upon customer request.

Data sharing

We never sell customer information. Data may only be shared with trusted service providers:

Hosting providerBooking systemEmail service providerInsurance companyPayment service provider (when required)

All partners are contractually required to protect the confidentiality of customer data.

Customer rights

As a customer you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your personal data where legally possible
  • Withdraw marketing consent
  • Request data portability
  • Object to processing where applicable
  • Submit a complaint to the competent Data Protection Authority

For any request, contact us at:

Cookies

Essential cookies

Required for the website to function, sign-in and language memory.

Analytics cookies

Used anonymously to measure and improve website performance and the booking flow.

You can manage cookies from your browser settings or Cookie Settings.

Document security

Uploaded documents such as:

Driving licence

ID card

Passport

are stored securely and only authorised ERE Rent Car staff can access them.

Documents are encrypted and protected against unauthorised access.

Account security

  • Customer accounts are protected using secure authentication.
  • Passwords are encrypted.
  • Sessions are protected.
  • Users are responsible for keeping their login credentials confidential.

Privacy updates

This Privacy Policy may be updated periodically.

The latest version is always published on this page.